Unified Privacy Policy
ReportSee, Inc./Spotcrime.com ("We" or "Us"), created this Privacy Policy to demonstrate our firm commitment to Your online privacy. This Privacy Policy discloses our information gathering and disseminating practices for our website (www.spotcrime.com) and related services offered through our mobile applications Spotcrime and MyLocalCrime (collectively the "Applications").
Your use of Applications constitutes acceptance of this Privacy Policy and Our Applications Terms of Use. We may change the Privacy Policy, Acceptable Use Policy and/or Our Applications Terms of Use at any time by posting revisions to Our Applications. Your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy and/or Terms of Use. We encourage You to familiarize yourself with both policies. Our Applications Terms of Use may be found under a link at the main website location. If You do not agree to the terms and conditions of this Privacy Policy, Our Terms of Use or any revised policy, please exit this Applications immediately.
We believe in protecting the privacy and confidentiality of Personal Information that refers or relates to our Applications users ("You"). We explain what information We collect about You, how We use the information We collect, how We protect the security and confidentiality of such information, and what You should do if You have any questions or comments. Our commitment to You is clear: We do not sell, license or rent any Personal Information about You to any third party without Your express consent and will take reasonable measures to protect the confidentiality of Personal Information You provide to Us.
We do not sell or loan your information to anyone.
NOTICE AT COLLECTION / DATA COLLECTION CONSENT
This portion of our Privacy Policy is a notice to you concerning the collection and use of Personal Information about you collected and used by Us, that is required by certain laws. For more complete disclosures of your rights, see the section below “Your rights under certain laws”
Categories of Personal Information we collect and the purpose for which we collect such data: The categories of Personal Information we collect and examples are as follows (if not listed, we do not collect any other categories of information from you, for example, we do not collect biometric information from you):
Category |
Examples (not exhaustive) |
Purpose for which we collect and use this information |
Personal identifiers |
Name, address, phone numbers, account user names, internet protocol address, email address, social media account addresses |
To communicate with you, and verify your identity when using our service |
Data provided by others |
Our service may be configured to enable other users and our customers to provide us with information about you |
To create an account with us and verify your identity |
Geo-location data |
We may perform a geo-location lookup when you are using our service |
To determine relevant data for your location, and for security/identity purposes to protect our systems(note 1) |
Device information |
Browser software used, device type (i.e. computer, mobile), device identifiers |
To monitor and improve our systems and user experience |
(note 1): We do not store geolocation data associated with you and we discard it after it is used, however our log files may contain some of this information, which is only used to diagnose a security incident or to verify our compliance with data transfer obligations.
Notice regarding selling of Personal Information: We do not sell your Personal Information to third parties. We maintain a database of geo-located crime data that is not intended to contain any Personal Information; however, our database may contain global positioning system (GPS) coordinates and may contain addresses, from which third parties could derive the personal identity of a person who lives or works at such location. We do charge our customers fees for use of our database, and we do make our database available to the public via a web interface and in email and other messaging systems on which we do place advertising.
How we obtain your Personal Information:
- We obtain your Personal Information directly from you – typically on forms you see and directly input the information.
- We obtain Personal Information from you if you interact with messaging from us, for example, if you open, view, or click on links from emails we send you
- We obtain Personal Information from you as you navigate and use our service
- We may obtain some of your Personal Information from publicly available sources, such as police department data feeds, news articles and similar publicly available sources
- We may obtain information about you if you use a third party service to create an account or login, for example, if you use your Facebook credentials to login or create an account with us – we will receive whatever Personal Information Facebook is permitted to send to us about you, to create your account or authenticate you.
- We may obtain Personal Information about you from third party service providers, for example, analytics, marketing and research companies that provide services to us – those companies may provide us data concerning information they have about you, which we do not control.
Information we store on your computing devices.
Our Applications may collect information in the form of cookies. A cookie is a small data file that is stored on Your hard drive when You visit the Applications. A cookie file can contain information such as a user ID that identifies Your computer to the Applications. Cookies can only identify You as a unique, but anonymous, user of the Applications unless You choose to submit Personal Information through the Applications. We may use cookies as a mechanism for creating a user "session," identifying a unique user as he or she moves among pages of the Applications. This could include the storage of computer identifying information such as Your computer's internet protocol address or media access control address of Your computer. Combined with Applications usage logging, We may track user Applications use patterns, such as whether You click on various links throughout the Applications. We use the cookie information to identify Your computer in Our database and to track the pages You visit on the Applications. However, a cookie can't read data off Your hard disk. Further, We cannot read cookies created by other websites, nor can other websites read cookies created by Us. WE DO NOT store any Personal Information in a cookie, such as Your name or contact information.
We, or a data provider we have engaged, may place or recognize a unique cookie on your browser to enable you to receive customized ads, content or services. No Personal Information is placed into these cookies. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, in hashed, non-human readable form. To opt-out of these cookies or learn more please go to http://aboutads.info/choices or https://optout.networkadvertising.org/?c=1.
Additionally, emails we send may contain an embedded software code known as a "web beacon" or transparent gif. This code allows us to understand the time and date of when a user has opened an email and when he/she has utilized a link within the email to visit a website. Our web beacons do not collect Personal Information. Users wishing to disable our web beacons should do so by turning images "off" in their email client (e.g., Outlook, Outlook Express). Please see your email client for more information.
At our Applications, We do not collect Personal Information about You unless You voluntarily provide it to Us. If You choose to post feedback on the Applications or reach Us by email, You may be asked to provide such information as Your name, address, email address, telephone and fax number, business name, business address, e-mail address, telephone and fax number. You may also be asked certain questions about You and/or Your business, which will help Us to better meet Your needs and respond to Your inquiries regarding the Applications and/or Our various services featured on the Applications. If You choose to provide Personal Information to Us, You represent and warrant that all such information is true, accurate and complete, and in compliance with our Applications Terms of Use.
If you have signed up for our Crime Alerts, we will collect information about your address, name, email address, and preferences (such as to the frequency of reports, and whether they are text or HTML). You may also elect to have the reports sent to your cell phone. We will only use this contact information and preference information in determining which emails or messages to send to you. We may expand this service to include other crime related reporting information to you, but we will only do so once you have elected to receive such information. You may terminate your account with Us at any time, and we will cease sending you emails or messages promptly, but in any event, within the time period required by applicable law (currently 10 days in the United States).
While we take reasonable effort to report correct information, you may receive incorrect crime report alerts. Because of both the volume and source of some of the crime reports data, we take no responsibility for and hereby disclaim any and all claims for any erroneously reported information. Our liability in respect of crime report alerts is limited in accordance with the Terms of Use and applicable law.
General Use of Applications.
We continually seek to improve the quality of our Applications and services so that We may better meet Your needs. As part of this process, the information We collect from our Applications users and data regarding Your use of this Applications is used in the following ways:
By Us - We use Personal Information that You provide to Us (such as Your name, address, phone numbers, email address and other similar types of information specific to You) to statistically analyze Applications usage and to improve the Applications and our product and service offerings. We may use Your email address, mailing address, phone or fax number to contact You regarding feedback that You may have provided or information that You actively requested from Us. Further, We may be required to disclose Personal Information by court or administrative order such as a law, regulation, search warrant, or subpoena. We may also provide third parties with aggregate information regarding users of the Applications. For example, We might inform third parties regarding the number of unique users of our Applications, the number of times a Applications link was selected by users, and aggregate information on the types of the activities such users conducted while on Our Applications. This aggregate information will contain nothing that can identify You, and will not contain any Personal Information that refers or relates to You. Notwithstanding the above, in the case where we merge, sell our business, or otherwise transfer operational control of our business to a new owner, whether we do so directly or indirectly, You hereby authorize Us to transfer your entire personal information to such purchaser, so long as such Purchaser agrees to abide by the terms of this policy.
By Third Parties - We provide no Personal Information about You to any third party without Your express consent (which consent may be provided by you electronically, via a selection on a web form or in another manner). Further, without Your consent, no third party will contact You using Personal Information You gave to Us through the Applications.
Security for Personal Information.
Updating Your Personal Information and Contacting Us.
You can always contact Us in order to: (i) update the Personal Information You have provided; or (ii) direct Us to render inactive on our systems all Personal Information that refers or relates to You. We may be reached by email at support@reportsee.com or at: ReportSee, Inc. You may have additional rights depending on your state our country of residency, see below.
Questions or comments regarding this Privacy Policy should be directed to us care of support@reportsee.com
Location of Processing.
ReportSee is a United States of America business with its core operations in the United States. Information about You may be processed by Us, our affiliates, business partners, or service providers in the United States and elsewhere in the world where privacy rules may differ from those of the country in which you reside. Our data is stored with cloud service providers located in the United States.
Your rights under certain laws.
This section describes certain rights you may have under the California Consumer Privacy Act of 2018, California Civil Code Title 1.81.5 (“CCPA”), other similar state laws applicable in the United States, and under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”). Collectively the above referenced laws and regulations are referred to herein as the “Data Privacy Laws.”
Process for Exercising your rights in Personal Data.
For those users of our Applications or service who are residents of countries in the European Union, the State of California, or certain other states that have adopted laws similar to CCPA, we have created the following mechanisms and practices to provide you with the following control over your personal information that comprises personal data as defined under GDPR, or personal information as defined under the CCPA (references below to “Personal Data” are meant to also encompass the term “personal information” under the CCPA and similar laws):
A. What are your rights?
If any of your Personal Data provided to ReportSee is subject to the Data Privacy Laws, you have a number of rights. Further information and advice about your rights can be obtained from the data protection regulator in your country (under the GDPR) or typically from your state Attorney General, under CCPA and related laws.
IMPORTANT: When you contact ReportSee to exercise your rights it is very important for security verification and other purposes that you use any email address that you know is associated with the Personal Data about which you are contacting ReportSee. Be aware that ReportSee may use reasonable efforts to verify your identity to ensure that it does not disclose Personal Data to an impostor. ReportSee may refuse to communicate with an agent acting on your behalf if ReportSee is unable to verify the agent’s status, which may require you to personally acknowledge or certify to ReportSee that you consent to communication with such agent. We are not responsible for the data security or privacy practices of any agent to whom we reasonably determine you have directed us to disclose your information.
1. The right to object to processing of your Personal Data (the right to opt out under CCPA)
You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
HOW TO EXERCISE YOUR RIGHT: If you want to object to certain types of processing, please direct your communication to support@reportsee.com providing specific and detailed information regarding your objection and requested action.
Be aware that you cannot object to certain types of processing of your Personal Data, which limitations are set forth in the Data Privacy Laws. If ReportSee determines that it is required to continue to process your Personal Data it will provide you the basis on which it has made this determination.
2. The right to an accounting of the processing (the right to know under CCPA)
You have the right to be provided with clear, transparent, and easily understandable information about how we use and process your Personal Data. This is why we are providing you with the information in this privacy policy.
HOW TO EXERCISE YOUR RIGHT: If you have questions about the privacy policy or how ReportSee may be processing your Personal Data , please direct your communication to support@reportsee.com and please be specific and detailed about your questions and ReportSee will promptly address those questions.
3. The right of access
You have the right to obtain access to your Personal Data (if we are processing it), and certain other information about or privacy practices with respect to your Personal Data (similar to that provided in this privacy policy).
This is so you are aware and can check that we are using your information in accordance with GDPR/CCPA or any other applicable data protection laws.
HOW TO EXERCISE YOUR RIGHT: If you have questions specific to your Personal Data and how ReportSee is using it in accordance with GDPR, CCPA or other applicable laws, please direct your communication to support@reportsee.com and please be specific and detailed about your questions and ReportSee will promptly address those questions.
4. The right to rectification
You are entitled to have your Personal Data corrected if it is inaccurate or incomplete.
HOW TO EXERCISE YOUR RIGHT: If you believe your Personal Data processed by ReportSee is incorrect and needs to be updated or otherwise corrected, please check your settings with respect to your account, and if you still believe your Personal Data is inaccurate, direct your communication to support@reportsee.com.
5. The right to erasure (the right to delete under CCPA)
This is also known as “the right to be forgotten” and, in simple terms, enables you to request the deletion or removal of your Personal Data where there’s no basis for us to continue to process it or to retain it. This is not a general right to erasure; there are exceptions as stated in the Data Privacy Laws.
HOW TO EXERCISE YOUR RIGHT: If you no longer want ReportSee to have and/or process your Personal Data, please direct your communication to remove@reportsee.com.
(NOTE: Consistent with Data Privacy Laws ReportSee may retain a trivial amount of information, for example, to keep a record of its compliance with your request.)
6. The right to restrict processing
You have rights to “block” or suppress further use of your Personal Data that ReportSee processes. When processing is restricted, we can still store your Personal Data but may not use it further. We keep lists of people who have asked for further use of their information to be “blocked” to make sure the restriction is respected in future.
HOW TO EXERCISE YOUR RIGHT: If you want to restrict, or terminate restrictions, on ReportSee’s processing your Personal Data, please direct your communication to remove@reportsee.com.
7. The right to data portability
You have rights to obtain and reuse your Personal Data for your own purposes across different services.
HOW TO EXERCISE YOUR RIGHT: ReportSee may have or may in the future provide you with the ability to download your Personal Data on its Applications or service. If ReportSee has done so, please use these functions to obtain a copy of your Personal Data. If ReportSee has not enabled this functionality, and if you want ReportSee to export your Personal Data for portability, please direct your communication to support@reportsee.com).
PLEASE NOTE: ReportSee is not a backup service and you should not store any Personal Data with ReportSee that is not also copied to some other resource. ReportSee is not liable to you if it deletes your Personal Data, and you have not maintained a copy somewhere else.
(NOTE: ReportSee will retain and continue to process your Personal Data unless you also request to be forgotten or request restricted or blocked processing.)
8. The right to lodge a complaint
You have the right to lodge a complaint about the way we handle or process your Personal Data with your national data protection regulator (GDPR) or applicable state regulator (under CCPA). However, we hope you will contact ReportSee first (support@reportsee.com) so ReportSee can try to address your complaint directly.
HOW TO EXERCISE YOUR RIGHT: If you want to lodge a complaint with ReportSee, please direct your communication to support@reportsee.com.
9. The right to withdraw consent
If you have given your consent to anything we do with your Personal Data, you have the right to withdraw your consent at any time. This includes your right to withdraw consent to us using your Personal Data for marketing purposes.
HOW TO EXERCISE YOUR RIGHT: If you want ReportSee to withdraw your consent to process your Personal Data, please either use our functionality in the Applications or service to make such a request, or if we have not enabled such functionality, direct your communication to support@reportsee.com).
10. The right to be free from discrimination for exercising your rights (CCPA).
We cannot deny goods or services, charge you a different price, or provide a different level or quality of goods or services just because you exercised your rights under the CCPA. However, if you refuse to provide your Personal Data to us or exercise one of your rights, for example, to delete or stop selling your Personal Data, and that Personal Data or sale is necessary for us to provide you with services, we may not be able to complete that transaction.
You may report any claim that we have engaged in discrimination against you to an applicable regulator, though we would prefer that you first contact us support@reportsee.com so that we may address your concern.
B. Notice regarding costs to exercise rights.
First, to the extent Data Privacy Laws requires us to take an action without charging you, we will comply with those legal requirements. In some cases we may be permitted to charge for some of these services. We usually act on requests and provide Personal Data free of charge, but in such cases we may charge a reasonable fee to cover our administrative costs of providing the Personal Data, which such costs can arise in one or more of the following cases, which are not meant to be limited but merely existence:
- Baseless or excessive/repeated requests, or
- Further copies of the same Personal Data.
Alternatively, we also may be entitled to refuse to act on the request. Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we will come back to you and let you know.
C. ReportSee’s Retention of Personal Data Under Data Privacy Laws
We only retain your Personal Data for as long as is necessary for us to use your information as described above or to comply with our legal obligations and legitimate interests. Please be advised that this means that we may retain some of your Personal Data after you cease to use our Services. For instance, we may retain your data as necessary to meet our legal obligations, such as for tax and accounting purposes.
When determining the relevant period in which we retain or establish/revise periods for retaining Personal Data, we will take the following factors into account:
- Our contractual obligations and rights in relation to the information involved, including contractual obligations we may owe to our customers;
- Legal obligation(s) under applicable law to retain data for a certain period of time or with respect to pending or anticipated legal actions;
- Our legitimate interest where we weigh your interest in controlling your Personal Data and against our lawful purpose in processing your Personal Data;
- Statutes of limitations under applicable law(s);
- If you have made a request to have your information deleted; and
- Guidelines issued by relevant data protection authorities.
Otherwise, pursuant to Data Privacy Laws, we will securely erase your Personal Data once there is no lawful basis or legal obligation to store or process it.
D. Data Security
We take the security of Personal Information seriously.
We have implemented reasonable measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers.
We can only state that We will make a reasonable effort to protect from unauthorized access the information that You provide, and that if we are notified of a breach, we will comply with applicable law, however, unless a statute provides You a right that cannot be waived, you specifically waive and covenant not to sue us for any data loss or breach of our system resulting in loss of personal information, and you agree to receive notice of any such event via electronic email.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Applications or service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Applications or service like message boards. The information you share in public areas may be viewed by any user of the Applications or service.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Applications or service. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Applications or service.